Last Updated: November 12, 2026
By accessing and using Hadhramout Restaurant's online ordering menu, you accept and agree to be bound by these Terms and Conditions. If you do not agree, please do not place an order.
When placing an order with Hadhramout Restaurant you agree that:
For delivery orders, you must provide a valid delivery address within Hadhramout Restaurant's service area. For pickup orders, you are responsible for collecting your order at the agreed time. Advance/scheduled orders are subject to Hadhramout Restaurant's available time slots.
Payment is made through the methods enabled by Hadhramout Restaurant. Where cash on delivery or card on delivery is offered, payment is due upon receipt of the order. For online payments, your payment is processed securely by the chosen payment provider.
Orders may be cancelled before preparation begins. Once Hadhramout Restaurant has started preparing your order, cancellation may not be possible. Refunds, where applicable, are issued at the sole discretion of Hadhramout Restaurant in line with applicable law.
You agree not to abuse the ordering system, provide false information, or act in a way that disrupts Hadhramout Restaurant's service or staff.
Hadhramout Restaurant is not liable for indirect or consequential damages arising from your use of the online menu. Our liability is limited to the value of the order in question.
Hadhramout Restaurant may update these Terms from time to time. Continued use of the online menu after changes constitutes acceptance.
For questions about these Terms and Conditions, please contact Hadhramout Restaurant:
Hadhramout Restaurant
+16132601111
1930 Bank St, Ottawa, ON K1V 2B2